Sugar CRM
I’ve just updated to the latest version of Sugar CRM , and despite the high opinion that I have of previous versions, I’m still very very impressed.
If I was Oracle , Microsoft , Peoplesoft , Sage or any of the myriad of providers of Customer Relationship Management software I would be very , very worried. Previously you could dismiss it as a ‘low end’ product. Now it is approaching mid market in terms of functionality. It’s Enterprise software, for companies or departments with less than 100 people needing to manage customer contacts (and that would cover most Irish companies).
The price? Zero. De nada . Rien , apart from your time. If you want , SugarCRM will even host it for you (like Salesforce). The beauty of the business model is that they allow other hosters to offer it as well (e.g. Blacknight).
I’ve used Sugar and Salesforce — Sugar has some nice funcitionality but I actually have a business that relies on the CRM for life — so I use Salesforce — and pay for it. And I sleep like a baby at night! I don’t care about free software if I don’t trust it — and we had problems with the hosted version of Sugar — not really Sugar’s fault — but it impacted our business nonetheless. Something I can’t afford. Salesforce is cheap compared to that.
Comment by Scinoz — November 8, 2006 @ 1:08 am
[...] We’re big fans of Sugar CRM, and have recommended it to clients in the past. It does Customer Relationship Management (CRM) - basically the numbers you have in your mobile, but at a corporate rather than an individual level. We proposed integrating it with a (Java Based) billing system for a client - we didn’t want to have to build (another) contact management system, as the value add was integration. Getting PHP (the web scripting language that Sugar is written in) to work with Java is getting easier but not straightforward. But hey, that’s what we do. [...]
Pingback by Technology and People - Sugar CRM lands in Dublin (Irish Times Jobs) — September 3, 2007 @ 9:15 am
Hi
I’m looking for an experienced Sugarcrm consultant for on going contract work based in Dublin
Comment by Frank Corr — September 17, 2008 @ 3:24 pm
Frank,
I’m out of that particular market at the moment.
Can you leave a web address for other people to contact you at?
Paul
Comment by Paul Browne — September 17, 2008 @ 9:01 pm
Thanks for update Paul. If anyone else can help service this SugarCRM contract then please contact me: f.corr@prodataconsult.ie
Comment by Frank Corr — September 18, 2008 @ 9:53 am